Frequently asked questions

Straight answers about board minutes — and about Minutes Mojo.

About Minutes Mojo

What is Minutes Mojo?
Minutes Mojo is a tool that turns board meeting recordings into complete, formatted, board-ready minutes — no note-taking, no transcript cleanup, no scramble the next day. Record your meeting (Zoom, in person, a phone on the table), upload it, and walk out with finished minutes. It's built for the people running nonprofit, HOA, and municipal boards who end up doing the minutes on top of everything else.
Who created Minutes Mojo?
Minutes Mojo was created by Marci Cornell-Feist, its founder and CEO. She's spent 30 years coaching the people who hold board-governed organizations together (executive directors, board secretaries, the staff member who inherits the minutes) across nearly 1,000 boards, and built Minutes Mojo out of that experience.
What are board minutes?
Board minutes are the official written record of what a board decided at a meeting: who attended, whether a quorum was present, the motions made, how votes were handled, and the actions authorized. They're a legal record of what was decided, not a transcript of everything that was said.
How much does Minutes Mojo cost?
Pricing starts at $499/year for one board, unlimited board-ready minutes from your recordings, and access to human support. Additional committees can be added on. Organizations with multiple boards, like nonprofit councils, HOA management companies, or municipalities, get volume/group pricing; reach out and we'll work out a plan together. Your first meeting is always free, no credit card required.
Is my data secure with Minutes Mojo?
Yes. Your recordings, transcripts, and minutes are yours. We don't sell your data, and we don't let third parties like OpenAI or Google use it to train their models. Everything is encrypted in transit and at rest, stored securely (we use AWS), and protected by access controls so only people you've authorized in your organization can see it. AI drafts the first version, but a human always reviews and approves before anything is final. You can ask us to delete your data at any time, and it's removed automatically after your account closes.

From our guides & articles

Answers pulled from across the site. Follow the link for the full story.

Do board committees legally need to keep minutes?
It depends on the committee's authority and your bylaws. Committees authorized to act on the board's behalf may carry more formal recordkeeping obligations than advisory committees or task forces, so confirm your own requirements. The governance case for a record is broader than the legal one.
Read: Your Board Takes Minutes. What About Your Committees?
What happens when the only person who knows the minutes process leaves?
Questions that took thirty seconds start taking hours. Where are the approved minutes? Which version is final? Did the board ever formally approve that policy? The system looked functional because an experienced person was holding it together, not because the process was resilient.
Read: What Happens When the Only Person Who Knows the Process Leaves?
What is institutional memory in a nonprofit?
The knowledge an organization retains over time — what was decided, why it mattered, and what was learned — independent of who still happens to be there. Board minutes are one of the most important records holding it, because they preserve the organization's governance history.
Read: Minutes Are Your Organization's Memory
Do board minutes actually matter, or are they just a compliance task?
Compliance is the floor, not the point. The higher test is whether the board can use its own history — whether a new leader can understand what they inherited, and whether the organization can avoid re-deciding something it already settled.
Read: Do Board Minutes Even Matter?
Why do board minutes take so long?
Because writing minutes is an exercise in judgment, not note-taking. Whoever holds the pen has to decide what was actually decided, what belongs in the official record, how much context is enough, and how to compress a twenty-minute discussion into two sentences without losing its meaning.
Read: Why Board Minutes Take So Long (And Why It Isn't Your Fault)
What does Form 990 ask about board minutes?
Part VI, Section A asks whether the organization contemporaneously documented the meetings and actions of its governing body and of any committee with authority to act on the board's behalf. It is one of the very few places the IRS asks directly about minutes.
Read: Most Board Members Never Read This Part of Form 990
Is a nonprofit's Form 990 public?
Yes. Anyone can read it — donors, foundations, grantmakers, journalists, prospective board members, and candidates doing due diligence before taking a job. For many organizations it is the most complete public picture of how they actually operate.
Read: Your Form 990 Isn't Just a Tax Filing. It's Your Public Governance Story.
Who is responsible for good board minutes?
Everyone in the room: the minute taker, the executive director, the board chair, and every board member who votes to approve them.
Read: Board Minutes Are Everyone's Responsibility — And Nobody Knows It
What do regulators and courts look for in board minutes?
Evidence of oversight: whether the board understood its finances, set and followed up on expectations, made decisions through a documented process, and handled conflicts of interest appropriately.
Read: Board Minutes Seem Like a Humble Problem — Until They Become Legal Evidence
What is the biggest mistake new minute takers make?
Assuming their job is to capture everything that happened, rather than recording what the board decided.
Read: Help! I've Been Asked to Take Board Minutes. Now What?
Can I use a Zoom or Otter AI summary as my board minutes?
No. An AI transcript is raw material, not minutes. Someone with judgment still has to decide what belongs in the official record.
Read: Help! I've Been Asked to Take Board Minutes. Now What?
How many days does a California HOA have to provide meeting minutes?
Under the Davis-Stirling Act, a California HOA has 30 days from the meeting to make minutes (or draft minutes) available to homeowners. Missing this window can cost the association a $500 fine per violation, plus the requesting owner's legal fees.
Read: What California HOAs Need to Know About the Davis-Stirling Act
Are HOA meeting minutes required in Washington?
Yes. Under the Washington Uniform Common Interest Ownership Act (WUCIOA), every board and owner meeting must have a written record of all decisions made — informal notes or memory are no longer sufficient. Major transparency rules took effect January 1, 2026, with full compliance required of all HOAs by 2028.
Read: What the New Legislation Means for Washington HOAs
What are board meeting minutes?
Board meeting minutes are the official, permanent record of the decisions a board made and the actions it authorized. They capture what was decided — the motions, who made them, and the vote counts — in a neutral, factual tone, rather than a word-for-word account of everything that was said.
Read: What Makes Minutes Legal?

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